Payments

Setting up tax information

During your onboarding, we request that you fill out your banking details for payouts as well as some important tax information. We will send you appropriate tax documentation, when eligible. 

 

Thank you for your cooperation on this required documentation. 

Issue with my order payout

Information coming soon!

How is my payout calculated?

SLM offers ACH  30. We require you to provide a routing number and account number so that funds can be transferred according to your payout terms.   

 

ACH initiates the transfer of funds 30 days after an order ships.

 

Payout Formula 

 

The payout formula for your orders is as follows.

SLM Payout = Item Subtotal + Sales Tax + Shipping Reimbursement - Commission - Promotion 

  • Item Subtotal = The cumulative value of the items on your order

  • Shipping Reimbursement = Cost of Shipping (Only applies when the order is fulfilled via Ship On Your Own)

  • Commission = Item Subtotal * Commission Rate

  • Promotion  = Item Subtotal *  Promotion Rate

 

Payout Calculation Breakdown

Information coming soon!

 

 *Note: For promotions, the commission is taken off the discounted total rather than the pre-discount subtotal.

What if a customer reports my products missing or damaged?

If your products are reported damaged, the customer is required to submit a photo in order to initiate a refund or replacement. 

 

  • If a refund is processed, the cost of the missing or damaged product(s) will be deducted from your pending payout if you have not yet been paid. If you have already been paid out for the order, your bank account on file with SLM will be charged for the value of the product(s).

  • If a the customer requests a replacement, the cost of the missing or damaged product(s) will be deducted from your pending payout until you ship replacement product(s). If you have already been paid out for the order, your bank account on file with SLM will be charged. Once the replacement ships, you will then be paid out for the cost of the product(s) once again. If you’ve already been paid out for the order, we will charge your bank account five business days after the retailer’s claim.  

 

Please note: We do not require customers to send back damaged items. If you wish to have these items returned to you, you are welcome to reach out to the customer directly through SLM Messenger to coordinate. Please provide them with a pre-paid return label to make the process as easy as possible.

Tracking numbers are mandatory.

  

Can I receive a payout report?

Information coming soon!

Will I Receive a 1099-K Tax Form?

Information coming soon!